Maintain & Support

Code Reviews

Your website code should follow a set of best practice guidelines to keep everything clear and consistent. When our teams review your code, they focus on our best practice areas like:

• Alignment with Silverstripe CMS coding conventions
• Appropriate use of the architecture & tools offered by Silverstripe Cloud
• Use of undesirable APIs

We'll also examine your code for any potential vulnerabilities. 

Performance reviews

We need to make sure that your site can handle whatever your customers throw its way so you don't miss out on capturing their attention. Our performance review considers:

• The capacity of your website under load and where issues may arise such as CPU, RAM, and disk space

We'll provide you with a written report and Q&A session, allowing your development team to consider, understand, and resolve any feedback we give them.

Custom Code Support

We will resolve defects in the existing features on your website, be they in our product or in your custom code, within the agreed timeframes.

Continuous Integration

We can run your project's tests on our Continuous Integration server and detect issues early and know whether changes to your website are likely to cause bugs.  

Service Level Agreements

We offer contracted SLAs covering the uptime and performance of your application, environment, and infrastructure.