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CodeCare Intro


CodeCare CCLogo

Focus on improvements, not maintenance with Code Care

The launch of your website is just the beginning. Care and attention is needed to ensure it continues to run smoothly and is up-to-date. Upgrades and patches need to be implemented to prevent vulnerability to attacks and compatibility issues. 

Traditionally this maintenance is carried out by your digital team but these "housekeeping" tasks distract from core business and website enhancements. 

Development teams love working on sites protected by Code Care. It means they no longer need to worry about maintenance - our Platform Support Team has their back, monitoring and ensuring that it’s kept in top shape, ready to build on.


CodeCare Features

CodeCare CodeSupport

Custom Code Support

We will resolve defects in the existing features on your website, be they in our product or in your custom code, within agreed timeframes.

CodeCare CMSUpgrade

CMS Upgrades

We will upgrade your website when mutually agreed to new bugfix and minor releases of SilverStripe CMS. Any major releases (e.g. SilverStripe 3 to 4) will be quoted outside of Code Care.

CodeCare SecurityUpgrade

Security Updates

With SilverStripe Platform, security patches are developed and passed over to your team to be tested and implemented. With the addition of Code Care, we will implement these on your behalf at no additional charge.

CodeCare SAGuidience

Architectural Guidance

SilverStripe Solution Architects can provide proactive guidance on architectural decisions from the outset of your project.

CodeCare ContIntegration

Continuous Integration

Allows teams to detect issues early and know whether changes to your website are likely to cause bugs. With Code Care we can run your project’s tests on our Continuous Integration server and provide you access.

CodeCare SLA

Service Level Agreements

Our managed platforms offer contracted SLAs covering the uptime and performance of your application, environment and infrastructure. Code Care extends this peace of mind to also cover custom code in your SilverStripe application.


Find the right
Code care
plan for your

Code Care Essentials covers essential
upgrades, whilst Code Care Complete
includes a priority support retainer to
resolve issues in your custom code
and offer technical support to
your team.

For Code Care plans for public sector
please contact us

CodeCare CCECode Care Essentials

Upgrades and patches

  • Up to 4 CMS upgrades per year (minor upgrades and patches)
  • Updates of critical security patches

Code support

  • Expert advisory services available at standard rates

CodeCare CCCCode Care Complete

Upgrades and patches

  • Up to 4 CMS upgrades per year (minor upgrades and patches)
  • Updates of critical security patches

Code support retainer

  • Reserved developer support hours
  • Preferential rates
  • Priority advisory services
  • Access to solution architect advisory



Code Care is priced on a per site basis, and reflects the complexity, quality of your code base, and the version of SilverStripe CMS the site is currently on.