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Westpac Case Study


Download Westpac Case Study

Westpac Case Study

Banking is an old institution, with a typical accumulation of compliance and processes making it hard to adapt to a rapidly changing online environment.

This case study shows how Westpac, one of the major banks in New Zealand, not only overcame this challenge but also transformed their digital banking experience and won CANSTAR 'Bank of the Year' award 2 years in a row.

  • Discover how Westpac managed to get their customer usage across all devices up nearly 30%
  • Learn how the bank created a simple platform to bring all online banking applications together

  • Find out how Agile methodologies helped deliver 'Proof of Concept' for a new internet banking in just 2 weeks